Japan is a popular country. Not only do many technologies come from it, but also some of the most popular merchandise. Games, high-tech gadgets, anime figures, you name it, you can find it in Japan.
Remambo is an online store that lets you purchase Japanese items directly from the sellers. You can trust this website as it is totally legit.
That's great. But it is highly advisable that you don't make decisions based on just one sentence you read on the internet. So, let us scrutinize Remambo to see why it is an excellent service.
What services does Remambo offer?
Remambo.jp is an online marketplace for Japanese items. The company helps buyers purchase all kinds of merchandise offered domestically in Japan.
And they are not lying when they say “everything.” Food, toys, electronics, and even snowmobiles and Automobiles are available on Remambo. What's crazy is that these are just a few examples.
Remambo's services also offer a flat service fee commission. There are no hidden costs.
You can also buy items from Yahoo auctions using Remambo. And if you want to, for 500 yen, you can make Remambo check the content of the package for you.
Can you trust Remambo? Is Remambo legit?
Yes, you can trust Remambo. This store has received a 4.2 rating on Trustpilot. Moreover, it got an 80 Trust Score on Scam Adviser.
Remambo is also trusted by Trend Micro. Furthermore, its SSL certificate is valid, according to Xolphin SSL Check.
Admittedly, Remambo has received mixed customer reviews. But there are so many more positive reviews.
Those who have shopped from Remambo and left a comment said the service was fantastic. They received their orders in a short time, and they were undamaged. Moreover, they praised Remambo's policy on refunds.
From that, we can extrapolate that Remambo is indeed a trustworthy website.
Remambo review: cancellation process
Remambo acts as the intermediary entity between you and the stores in Japan. So the cancellation of orders is a little complicated.
If you placed a bid on an item, it can't be canceled – by you. On Remambo's Terms and Conditions, it delved into this more. They reserve the right to cancel or invalidate bids if they determine that the seller is suspicious and untrustworthy.
You should be thankful for that because the company is doing it so your money will not go to waste.
On the other hand, you can cancel an order of items you bought from online stores. But, you should notify them in advance, and it should be before they have already bought the item from the seller. Needless to say, you can no longer cancel an order at that point.
Remambo review: delivery process
a. International Shipping Methods
Remambo uses the following services to ship items:
– Express Mail Service (EMS)
– SAL International Parcel
– SAL Small Packet
– AIR Small Packet (international e-Packet)
– Surface (Seamail)
– DHL Express
It would be best to visit the Remambo website – specifically the International Shipping Methods page. There, you will see tables listing the advantages of using each service. Choose the one that works best for you.
b. Payment Methods
Remambo accepts credit cards, PayPal, and bank wire transfers as a form of payment. Unfortunately, they don't accept Google Pay, Amazon Pay, and Apple Pay at the moment. The same goes for cryptocurrencies.
You can track orders but on different websites. That would depend on which service was used to ship your order.
If Express Mail Service (EMS), SAL International Parcel, SAL Small Packet, AIR Small Packet (international e-Packet), or Surface (Seamail) were used, here's what you need to do. You can track your order on the Japan Post Tracking website.
The words on that website are written in Japanese by default. But don't worry because you can translate them into English. Though, you may still need to ask someone because the text on the buttons doesn't change.
For FedEx, DHL Express, and UPS, you can track on their independent websites using your tracking number.
Remambo review: returns and refunds
All purchases on Remambo are final and non-refundable. And considering the nature of its service, it is easy to see why.
Remambo says that it will try to negotiate with the seller if the item was significantly different from the description, damaged, or missing. Though, it can't promise there will be a refund.
If you win an auction, the item should be shipped to you. You can contact Remambo if you never did. The company will communicate with the seller to find out what happened.
If the seller returns the payment, Remambo will refund the money to you. On the other hand, if the seller does not do it, Remambo will refund you only its Service Fee.
Special case: if you paid the Buyer Protection insurance fee for this won auction, Remambo would refund you the full purchase cost.
Perhaps, the return policy is what holds Remambo back. But overall, it is a great and trustworthy company.