Most people can't “wing” negotiations. Instead, a little preparation is needed. The more you know about the subject matter and the parties involved, the better your chances of securing a favorable outcome.
Effective negotiation isn't just about talking; it's also about listening. Active listening is a crucial skill that allows you to understand the other party's perspective, uncover their underlying needs, and build rapport.
Negotiations can be emotionally charged, and it's easy to become flustered or defensive when faced with tough questions or demands. However, maintaining your composure is essential for effective negotiation.
After making a proposal or stating your position, allow some silence to settle in. This can create a sense of discomfort that prompts the other party to respond or make concessions.