Garth Brooks halted ticket sales for his third Kansas City concert on Friday, October 23, blaming excessive bot activity. The interruption prompted a personal apology from the singer and a review of whether the additional performance would go ahead.
The affected show is the November 7 matinee at T-Mobile Center in Kansas City, Missouri, scheduled for 2 p.m. Tickets went on sale through AXS at 10 a.m. Central time.
Brooks had announced the extra performance on October 21 in response to demand for his “Blame It All on My Roots” Arena Tour.
His previously announced concerts are scheduled for November 6 and November 7 at 8 p.m.
Brooks and the Promoters Are Reviewing the Matinee’s Future
Due to excessive bot activity, ticket sales for Garth’s third show in Kansas City have been shut down.
Garth and the promoters are evaluating next steps and the future of the show.
We appreciate your patience and will share updates as soon as possible -Team Garth
— Garth Brooks (@garthbrooks) October 23, 2026
Fans had only a short window to buy. Kansas City station KSHB reported that the team’s shutdown announcement appeared around 10:35 a.m., followed by Brooks’ own message at 10:49 a.m.
His Apology Focused on Fans Who Had Already Bought Tickets
I will personally look into what can be done.
— Garth Brooks (@garthbrooks) October 23, 2026
“The bot situation is out of hand,” Brooks wrote, adding that the problem had grown progressively worse during the tour. He thanked fans for their efforts to secure seats.
As of October 26, no replacement sale date or final decision on the matinee had been announced. The show remained on T-Mobile Center’s calendar.
Every Seat Was Advertised at $155 Before Taxes
Brooks’ official announcement set the price at $155 plus applicable taxes: a $140 ticket, a $5 facility fee and a $10 service charge. That price applied across the advertised end-stage and in-the-round seating configurations.
All seats were reserved, with an eight-ticket limit per purchase. There were no presales or advance box-office sales. The venue also advertised an online waiting room opening 30 minutes before the sale began.
Brooks Had Already Stopped a Salt Lake City Ticket Sale
A similar interruption occurred in September during sales for Brooks’ October 11 matinee at Salt Lake City’s Delta Center. According to his announcement at the time, he stopped that sale after 30 minutes because of bot interference. Those tickets were handled through SeatGeek.
“It’s important you know the tickets you have bought are valid, and the Sunday show will be played,” he told those customers.
Brooks then added an October 8 opening-night concert, expanding the visit to four performances. A subsequent recap on his website confirmed that all four shows took place.
The Tour Revisits Brooks’ Arena Years
Brooks has sold out the building 16 times: nine concerts in 2007, when it was known as Sprint Center, and seven in 2017. The proposed three-show engagement would bring his total there to 19 performances over 19 years.
The current production revives the Drum Pod from his 1990s touring years, with the drummer suspended above the performance area. Large LED screens called the Halo surround the stage.
Brooks is also recording material for Killer Live, a project identified in the venue’s October 21 announcement. His earlier world tour produced the album Double Live.
The tour is scheduled to reach Seattle after Kansas City. Climate Pledge Arena now lists four performances from November 12 through November 15, including a new Thursday opening night.
That addition was announced on October 23. “With over 30,000 real people in line, let’s do a NEW OPENING NIGHT!!!!!!” Brooks said, according to The Music Universe.