A Florida technology-repair shop owner has been arrested again as police review more than 30 reports involving him and his business.
Kory Cameron Kossick, 28, owns On Tech Repair in Punta Gorda. Police arrested him on July 24 and charged him with scheme to defraud in an investigation that has continued since at least December 2025.
Earlier police records, however, describe customers reporting thousands of dollars in disputed charges and suspected misuse of financial information.
One Customer Reported $6,380 in Charges and No Completed Work
The Punta Gorda Police Department has received more than 30 reports involving Kossick and On Tech Repair since December 2025, according to MySuncoast. Detectives are continuing to review reports and other evidence.
A Punta Gorda police activity report covering Feb. 15 through Feb. 21 describes a complaint from a customer who said On Tech Repair charged them multiple times for services.
The transactions totaled $6,380.19, but the customer allegedly received neither the purchased merchandise nor the promised services. Police classified the report as theft and scheme to defraud.
Other Reports Involved Customer Financial Information
An earlier police activity report said a customer accused the shop’s owner of withdrawing $366 from a credit card without permission. Officers opened an investigation after receiving the complaint.
Separate local reporting based on an arrest report described a customer who left a laptop at the shop to be checked for viruses. The customer’s bank later detected an attempted $1,895 wire transfer, according to the report.
Kossick Was Previously Arrested in January
Punta Gorda police first publicly announced an arrest involving Kossick on Jan. 22. The department said officers had taken him into custody four days earlier and charged him with criminal use of personal identification information following an investigation involving On Tech Repair.
Police warned customers at the time to safeguard passwords, identifying information and financial data before allowing a business to access an electronic device. Additional local reporting described another arrest in February involving allegations of fraud and using a computer to obtain property.
Police Are Asking Other Customers to Come Forward
The charges against Kossick and the allegations described in the customer reports have not been proven in court.
Anyone who believes they were affected by On Tech Repair, or who has information that could assist detectives, can contact the Punta Gorda Police Department at 941-639-4111.
Use Repair Mode Before Handing Over a Phone
Before leaving a device for repair, customers should back up important data and ask whether the work can be completed without providing the device passcode or account password.
Apple states that customers should never give a technician their Apple Account password, device passcode or account-security information. If a passcode must be entered for software support, Apple recommends remaining present while the technician accesses the device.
Eligible Google Pixel devices include a Repair Mode that starts a restricted operating environment intended to prevent technicians from interacting with personal data. Google also advises users not to share the PIN, password or lock-screen pattern with the technician.
Samsung provides a similar Maintenance Mode that conceals photographs, messages, contacts and other personal information while allowing access to functions needed for repair.
Customers should also remove physical SIM cards when appropriate and retain an intake receipt showing the device model, serial number, reported problem, estimated charge and accessories left with the shop.
Check Financial Accounts After the Device Is Returned
Customers should review bank, credit-card, payment-app and email-account activity after a repair, particularly if the shop had access to an unlocked device or saved browser passwords.
An unfamiliar charge or transfer should be reported immediately through the bank or card issuer’s official telephone number, website or app. Passwords should be changed from a different trusted device if account access may have been exposed.
Suspected identity theft can also be reported through IdentityTheft.gov, which creates an FTC Identity Theft Report and an individualized recovery plan.