A Burger King employee in Muncie, Indiana, is accused of using his cell phone to take money from customers’ cards during drive-thru transactions.
The worker was identified as Dylan Rexford, 29, of Muncie, according to FOX59. Police said Rexford was working at the fast-food restaurant and handling customer payments when the card activity happened.
Rexford was arrested on preliminary charges of fraud, attempted fraud, and theft, according to FOX59’s report and related public posts about the case.
The charges are allegations. Rexford is presumed innocent unless proven guilty.
Police Say A Phone Was Used During Card Payments
Police said customers handed over payment cards while going through the drive-thru. In at least one reported transaction, Rexford briefly held a customer’s card close to his phone before completing the restaurant payment and returning the card.
Investigators said Rexford used access to customers’ cards during those payments to take money. FOX59 reported that the alleged activity happened while he was working at the Muncie Burger King.
Customers Were Urged To Check Their Accounts
Rexford was arrested on preliminary charges tied to completed and attempted card activity. Authorities have not publicly released a full transaction list, the total amount involved, or the number of customers who may have been affected.
Residents who recently used cards at the Muncie Burger King were urged to check bank and card activity for unfamiliar charges. Customers should review posted and pending transactions, because some suspicious charges may appear after the original restaurant purchase.
Unauthorized Card Charges Should Be Reported Quickly
The Federal Trade Commission says people who see an unauthorized credit or debit card charge should contact the card issuer or bank immediately, report the transaction as fraudulent, and ask whether it can be reversed.
Cardholders should use the number on the back of the card or inside the bank’s official app. They should not use phone numbers sent by text, email, or search ads when reporting a suspected fraud charge.
Anyone who finds a suspicious charge should save the transaction date, amount, merchant name, bank alert, receipt, card statement, and screenshots from the banking app. If the card issuer recommends it, the customer can lock or replace the card.
Customers who believe their card was compromised in the case can also report suspicious activity to local police.