She Submitted $123,056 in Receipts for Doctor Visits Investigators Say Never Happened

Melissa Lynn Mountzoures
Image Credit: North Carolina Department of Insurance.

A North Carolina woman faces 42 felony charges after investigators accused her of submitting more than $123,000 in fabricated medical receipts to an insurance company.

Melissa Lynn Mountzoures, 54, of Jonesville, allegedly created receipts for doctor visits that never occurred and submitted them to Blue Cross and Blue Shield of North Carolina for reimbursement, state insurance investigators said.

The receipts totaled $123,056.27 and covered claims submitted over more than six years, according to the Davie County Enterprise Record.

Mountzoures turned herself in to the Davie County Sheriff’s Office on July 29. She was released under a $42,000 secured bond and is scheduled to appear in court later in August.

The Receipts Covered Visits Investigators Say Never Happened

Doctor of Medicine
Image Credit: Shutterstock.

Special agents with the North Carolina Department of Insurance Criminal Investigations Division accuse Mountzoures of creating multiple fraudulent receipts representing medical appointments. The documents were then submitted to Blue Cross and Blue Shield of North Carolina as support for reimbursement claims.

The North Carolina Department of Insurance placed the alleged offenses between February 7, 2019, and November 24, 2025. Authorities said the receipts connected to the case carried a combined value of $123,056.27.

The Investigation Produced 42 Felony Charges

Mountzoures faces seven counts of insurance fraud, 17 counts of forgery and 17 counts of uttering a forged instrument. She was also charged with one count of obtaining property by false pretense.

The charge breakdown indicates that investigators examined both the creation of the medical receipts and their alleged submission for reimbursement.

Mountzoures was released under a $42,000 secured bond. Her first scheduled appearance in Davie County District Court is August 27. No plea, conviction or final resolution has been reported. The charges are allegations, and Mountzoures is presumed innocent unless proven guilty.

Review Medical Claims and Explanation-of-Benefits Statements

Consumers should review insurance claims and explanation-of-benefits statements for appointments, providers and services they do not recognize. An unfamiliar claim can indicate a billing error, misuse of insurance information or medical identity theft.

Anyone who finds a questionable claim should contact the insurer through the telephone number on the insurance card or official website. They should ask for a detailed claim record, dispute information that is inaccurate and request confirmation of any correction.

North Carolina residents can report suspected insurance fraud anonymously to the North Carolina Department of Insurance Criminal Investigations Division at 919-807-6840 or 888-680-7684. Suspected medical identity theft can also be reported through the Federal Trade Commission at IdentityTheft.gov.